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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Francine Flores

March 30, 2026

5  out of  5
rating by Francine Flores
"Rosie was my agent and she provided amazing customer service. I highly recommend her for insurance service."
We responded:
"Thank you, Francine! I'm happy to hear that Roselia provided you with such excellent service. We appreciate your recommendation and are here for any of your insurance needs. Let us know if there's anything else we can assist you with!"
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Russ Wentz

March 30, 2026

5  out of  5
rating by Russ Wentz
"As a small business and home owner, it is has been a blessing to have Nancy Pipinich's Insurance Agency covering my wife and I's Auto, Home and small Business assets. The staff is very friendly ,genuine and always eager to assist you in all matters."
We responded:
"Thank you, Russ! I'm happy to know that you and your wife feel well-supported with your coverage. Our team takes pride in being friendly and genuine, and we're always here to help with anything you need. Thanks for choosing us!"
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HUSSAIN SHAREATI

March 24, 2026

5  out of  5
rating by HUSSAIN SHAREATI
"Rosie is the best worker and good custumer servise i roccommend for all insurunse needs"
We responded:
"Thank you, Hussain! I'm glad to know you received great customer service. Your recommendation is truly appreciated. If you have any more insurance needs or questions, feel free to reach out anytime!"
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Adnelg Nátiag

March 21, 2026

5  out of  5
rating by Adnelg Nátiag
"Me gusta la atencion y servicio brindado x Rosie es amable, atenta y sobre todo ayuda tanto en ingles como español 😊 Gracias 👍🏻"
We responded:
"¡Gracias, Adnelg! Me alegra que hayas recibido un excelente servicio de Roselia. Nos enorgullece ofrecer atención en inglés y español para satisfacer tus necesidades. ¡Estamos aquí para ayudarte siempre que lo necesites!"
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Danielle KnudsonGoodwin

March 20, 2026

5  out of  5
rating by Danielle KnudsonGoodwin
"Had a fantastic experience with Marco at this office! He listened to my concerns for my mom's insurance and spent the time to help update all of her information. He was very kind and very professional. He is a fantastic representative of this office."
We responded:
"Thank you Daniell. We love your Mom Connie in our office. Marco is great. Please let us know if we can do anything for you and your family. Nancy."
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Michael Brown

March 19, 2026

5  out of  5
rating by Michael Brown
"Great people, friendly environment. Nancy and her staff have been very helpful with my insurance needs the last few years."
We responded:
"Thank you, Michael! I'm glad you've enjoyed the friendly environment and helpful service from our team. We appreciate your trust over the years and look forward to continuing to assist with your insurance needs. Let us know if there's anything else we can do for you!"
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Erica Turner

March 6, 2026

5  out of  5
rating by Erica Turner
"Lisa is a valued asset for your team. So kind and patient and took the time to make sure by business was able to get the proper documentation that we needed. Hands down would work with Lisa again, her voice is so soothing and peppy, I immediately felt at ease"
We responded:
"Thank you for your wonderful feedback, Erica! I'm delighted to hear that Lisa made your experience so positive and ensured you received the necessary documentation. Her dedication and cheerful demeanor are truly appreciated. If there's anything else we can assist you with, just let us know!"
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Charles Ken

March 4, 2026

5  out of  5
rating by Charles Ken
"I talked to Roselia Muniz. She was very friendly and helpful. I got all my questions resolved."
We responded:
"Hey, Charles! We’re so glad you had a great conversation with Roselia and that she was friendly and helpful throughout the process. It’s wonderful to hear all of your questions about your homeowners insurance were fully resolved. Thank you for sharing your experience with our office."
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Leonel Noyola

February 19, 2026

5  out of  5
rating by Leonel Noyola
"Hola mi nombre es Leonel y la razón que pongo este mensaje es porque Rosi de state farm, muy fácil de comunicarse en su propia lengua y poder saber mas aserca de tus opciones aserca de tu aseguranza, y claro Rosi te da todas las opciones para poder ahorrar un poquito mas en tu aseguranza de autos 🚘 gracias Rosi haces muy buen trabajo 👍🏽, claro que recomiendo la aseguranza a otras personas!😊"
We responded:
"¡Hola Leonel! Muchas gracias por compartir tu experiencia. Me alegra que hayas encontrado útil la comunicación en tu idioma y que estés satisfecho con las opciones de ahorro en tu seguro de autos. Apreciamos mucho tu recomendación. ¡Estamos aquí para lo que necesites!"
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stephenie TEBO

February 18, 2026

5  out of  5
rating by stephenie TEBO
"Super friendly, knowledgeable, and CARING. Marco was very helpful and patient. I love that they are local (Bothell) and not some strangers at a call center. The cost of my car insurance was very competitive. I highly recommend Marco at this State Farm agency."
We responded:
"Thank you, Stephenie! I'm happy to hear that Marco provided you with such helpful and patient service. It's wonderful to know you appreciate our local presence in Bothell and found the insurance rates competitive. We’re always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Missy Pearson

February 13, 2026

5  out of  5
rating by Missy Pearson
"Marco was so easy to communicate with and made me very comfortable asking questions and feeling confident with my decisions. He made all the difference in making my move away from progressive and joining the state farm family. Thank you Marco"
We responded:
"Thank you, Missy! I'm happy to hear that Marco made your transition smooth and comfortable. Our team is dedicated to providing a supportive experience, and it's great to know Marco was able to assist you so well. If you have any more questions or need further assistance, feel free to reach out!"
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Charles Rusciano

February 11, 2026

5  out of  5
rating by Charles Rusciano
"David is highly professional. He took time to explain our replacement coverage, gave us several options and saved us money."
We responded:
"Thank you, Charles! I'm happy to hear about your positive experience with David. It's great to know he was able to provide clear explanations and help you find cost-effective options. If you have any more questions or need further assistance, feel free to reach out!"
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Debbie Muller

February 6, 2026

5  out of  5
rating by Debbie Muller
"Marco was pleasant to work with and was very knowledgeable about what he could offer. I switched to his company without hesitation. His explanations were helpful and it felt like he truly cared that I got what I needed. He treated me with respect throughout, did what he said he would, and there was no pressure. Would give him a 10, if the stars were available. Thank you, Marco."
We responded:
"Thank you for your wonderful feedback, Debbie! I'm delighted to hear that Marco provided such a positive experience and that you felt respected and well-informed throughout the process. Your satisfaction is our priority, and it's great to know you felt no pressure. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Zhe Ren Choong

January 27, 2026

5  out of  5
rating by Zhe Ren Choong
"David is very helpful and quick with renewing my car insurance. Will definitely recommend anyone to contact David if you are shopping around for car insurance."
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murali konda

January 18, 2026

5  out of  5
rating by murali konda
"My experience working with David at State Farm is very nice. he is very respectful and resourceful, and always attended my calls and text messages to get me the best deal. He spent lot of time during holiday season and made sure i got all the information before completing my policies. I truly appreciate David’s commitment and communication skills. He is very professional and friendly. Highly recommend working with Divid."
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Jesse Howards

January 8, 2026

5  out of  5
rating by Jesse Howards
"I had great experience with Roselia at State Farm, working through a request from mortgage company wanting to be added to home owners policy, Roselia looked through text message and email, discovered the issue, and made corrections on home owners policy. Roselia also helped with one our vehicle policy's, work to make rate more in line, insuring deductibles were acceptable, looked at driving habits, made some adjusts to actual mileage driven. Thank you Nancy, really appreciate that Roselia is on your knowledgeable team, listens, and that cares."
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Tiberiu Nemet

December 31, 2025

5  out of  5
rating by Tiberiu Nemet
"Great experience. Quick response and everything handled professionally. Recommend them"
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Dalton Thorsheim

December 24, 2025

5  out of  5
rating by Dalton Thorsheim
"David was very helpful with setting up life insurance for my family"
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Zane

December 23, 2025

5  out of  5
rating by Zane
"Natalie has been an amazing agent to work with for so many different things. Thank you, Natalie, for the incredible service and rates you have provided us with! We appreciate you. Happy Holidays!"
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Morris Henry

December 19, 2025

4  out of  5
rating by Morris Henry
"David did a fantastic job getting us set up with our car insurance. He was very knowledgeable, took the time to explain our options, and helped us find the best deal. The whole process was smooth and stress-free. Highly recommend working with him!"
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Laura Massey

December 12, 2025

5  out of  5
rating by Laura Massey
"Always appreciate all the folks in this office! I’ve used Nancy’s office for as long as I’ve been driving, they are friendly, knowledgeable & trustworthy. As a realtor I’ve referred clients to their office because I know that they will be well taken care of. Natalie has helped my clients with homeowners insurance when other agencies wouldn’t due to a roof replacement happening after closing. They find solutions & get it done. Recently when my own homeowners insurance was accidently canceled from a one off State Farm system error, Lisa helped us resolve the issue by working hard to investigate what happened, why, ensured we were reinstated promptly & that our mortgage company knew this was an error. She stayed on the phone with the play by play for over an hour to make sure this issue was handled proficiently & promptly - which it was, only thanks to her! Marco has been wonderful as well providing options for our multiple cars situation, making sure we had everything we needed & nothing we didn’t need. He was so informative, helpful & personable. I’m grateful to have professionals you can trust!"
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Trevor Ferguson

December 11, 2025

5  out of  5
rating by Trevor Ferguson
"I have spent years getting horrible insurance quotes from the top name insurance companies. They have always wanted an arm and a leg. This time was different. I worked with Rosie and Marco and I recieved the best quote, with the best coverages, that I have ever received. Both Rosie and Marco were knowledgeable, polite, and extremely efficient. So glad I made the choice to work with State Farm and I will be recommending them to anyone I know looking for insurance coverage!"
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Abayas' Ballroom

December 9, 2025

5  out of  5
rating by Abayas' Ballroom
"I had such a wonderful experience working with Natalie at State Farm! She took an incredible amount of time walking me through all the details of the different policy options, making sure I understood every feature and how it applied to my needs. Her guidance was thoughtful, patient, and genuinely helpful. Natalie’s expertise and friendly attitude made the whole process easy and stress free. I appreciate her professionalism and the care she put into helping me make the right decisions. Highly recommend working with her! 🌟"
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Mary Eierdam

December 9, 2025

5  out of  5
rating by Mary Eierdam
"I just signed up for auto insurance with State Farm, the Pipinich Agency. I worked with Rosie Muniz. I am so pleased with her assistance through this process. I’ve been researching insurance companies and collecting quotes for the past couple days. Rosie from State Farm found me as I had filled out some information online for auto quotes. She took the time to provide me with the best rates State Farm could offer. Ran numbers for me with different scenarios. It was a pleasure doing business with her. Thank you Rosie!"
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Wolf Stonich

December 5, 2025

5  out of  5
rating by Wolf Stonich
"Been with State Farm for so many years! Service has been great, responses are resolved quickly and rates are good! Rosie Muniz was fantastic to speak to! So Professional, and quick to answer any/all questions I had. Instead of just being a client or a number, Rosie Muniz made it seem like we were long lost sisters! Very personable and had fun speaking with her. Would recommend to everyone!"