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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of David Lentz

David Lentz

September 18, 2024

5  out of  5
rating by David Lentz
"Natalie is awesome! She is always friendly, courteous and gives us options with any policy circumstances that need addressing. Thank you so much!"
We responded:
"We’re thrilled to hear that Natalie consistently provides you with friendly and thoughtful service, David. Thank you for being a Natalie fan and for taking the time to cheer her on with your kind review! -Nancy"
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Steve Hamilton

September 6, 2024

5  out of  5
rating by Steve Hamilton
"Years ago we had all of our insurance with Nancy Pipinich's State Farm Insurance office. I thought we might be able to save some money a while back, so we switched carriers. Bad move. Our current carrier (Nationwide) is going out of business (bankruptcy) and is no longer renewing policies. I turned back to Nancy's office. I sent in a request and was contacted by Natalie Hamilton (no relation). I just got back from meeting with Natalie for an hour. She was SO thorough in explaining everything to me. We went over all of the policies for which she was quoting us a premium and she answered all of my questions. Come to find out, we were paying Nationwide for some coverage that did not make sense to her. Natalie also recommended areas where we could cut our costs. Our costs will go up this year, as will most everyone's. I knew that going in. However, the level of professionalism shown by Natalie was above and beyond and I am glad I made the call. Whether you are just shopping around for a quote, or want to purchase insurance right now, you can't go wrong by contacting Nancy Pipinich's office (in general) and specifically Natalie Hamilton."
We responded:
"Thank you for giving us the opportunity to work with you again, Steve! And we are so glad that you enjoyed your experience with Natalie. It is important to us that you understand what you are buying with your hard-earned insurance dollars, and that your plan protects everyone and everything you love!"
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Valerie Barlow

September 4, 2024

5  out of  5
rating by Valerie Barlow
"Great experience working with Becky at this office. I am so happy I switched to State Farm. Thank you!"
We responded:
"And it all started with a chance meeting on the street! Thank you, Valerie, for allowing us to review your insurance plan. We are thrilled that you had a great experience working with Becky, and we are so happy to welcome you to the Pipinich Agency."
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John Koch

August 2, 2024

5  out of  5
rating by John Koch
"Outstanding service. My insurance agent Natalie Hamilton was incredibly helpful in connecting me the the right policy/agent for my current needs. Way above and beyond service oriented agent."
We responded:
"It was our pleasure to help you, John. We at the Nancy Pipinich State Farm Agency love our work and the opportunity to make life a little easier for our current and future fabulous customers. We agree--Natalie is a five-star superstar! -- Nancy"
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Alex Foos

July 17, 2024

5  out of  5
rating by Alex Foos
"We have worked with Nancy's team for over three years now and have nothing but good things to share about her staff. They are both well-educated on the various options available to customers and are responsive whenever we have a clarifying question about our bill. I'd like to specifically mention Natalie Hamilton as a trusted partner. Well done! We intend to stay on with these guys for the foreseeable future."
We responded:
"Thank you, Alex, for sharing your wonderful experience with our team over the past three years! We're glad to hear we've been responsive and knowledgeable, particularly Natalie. We're delighted to have earned your support and look forward to continuing our collaboration for many years! -Nancy"
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Andrew Darazs

June 27, 2024

5  out of  5
rating by Andrew Darazs
"Super friendly and helpfull! Hard to find these day.. That's why ive been with them for so many years."
We responded:
"It is always a pleasure to work with you, Andrew. We truly appreciate your business and look forward to our next conversation -- Nancy"
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Molly Force

June 27, 2024

5  out of  5
rating by Molly Force
"Our family has worked with Nancy Pipinich and her State Farm crew for 20 + years and always been thankful to have quick responses to our insurance needs. Working with this group is not like calling a 800 number. They take time to ask important questions, tailor services for what works best for our family and are clear with communication in a timely manner. We like how they have handled some potentially stressful situations for us so much that we stayed with them even after moving 2 hours away from their home office. It’s been no problem, they have been just as responsive and kind when we ask for their help."
We responded:
"You are part of the family after all these years, Molly. Thank you for being such a loyal customer and for your thoughtful 5 Star review. -- Nancy"
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Stephanie Lash

June 25, 2024

5  out of  5
rating by Stephanie Lash
"I have had insurance with Nancy's office for several years and over the years needed to make some updates and adjustments to coverage. Every time I call to get assistance, I am met with nothing short of kind, professional and wonderful service. They always review what I have and look to match that to my life and needs and they ensure I have the best coverage. She has some of the best people working for her and they treat you like friends and family, not just a policyholder. I highly recommend this office for all of your insurance needs! Also, shout out to Rebecca B for her amazing service today, you are a gem to work with!"
We responded:
"We are so honored that you have continued to trust us with your insurance needs, Stephanie. Word from Rebecca is that YOU are the gem to work with! Thank you for your kind words and 5 Star review. -- Nancy"
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Muskan Kaur

June 24, 2024

5  out of  5
rating by Muskan Kaur
"Natalie and her staff are very patient and helpful. They explain everything in detail and look for ways to come up with a solution. I was very satisfied with their service."
We responded:
"We always appreciate it when our customers take an interest in their insurance portfolios. We love to answer your questions so you can experience the security and satisfaction you should be enjoying when you make great choices. We appreciate you. -- Nancy"
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Dave Carson

May 24, 2024

5  out of  5
rating by Dave Carson
"My wife and I have been with Nancy for a very long time! They are always very professional and helpful. I do miss Bo, but everyone there is great!"
We responded:
"Thank you, Dave, for your long-term loyalty to our Nancy Pipinich State Farm Agent office! We're pleased to hear that we've been consistently helpful with your insurance needs. We truly appreciate your kind words about our team! -Nancy"
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Terri Cloonan

May 18, 2024

5  out of  5
rating by Terri Cloonan
"I've been with State Farm for about 40 years and had three agents, one in each of the states that I have lived. I chose Nancy Pipinich when I moved to Washington because she was closest and had the best reviews. Boy am I glad I did!! Nancy listened carefully and got me into a policy that due to health issues saved me a ton of money in the long run! For those same health reasons we chose to move to a dryer state nine years ago. So a few weeks ago I got an email from Becky Brown at Nancy's office offering to review our policies. I kindly thanked her but let her know we don't live there anymore. She said that's ok, let's schedule time for a call. Turns out, I should have updated the contact info for beneficiaries long ago. Becky suggested we contact the local office to update the paperwork. SAVED AGAIN!! Nancy Pipinich's State Farm offers the best service bar none!!"
We responded:
"So great to hear from you Terri! And thank you for sharing your long-term journey with State Farm and with my agency. We will continue to work hard to earn your trust. We appreciate you and thank you for your kind review."
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Loretta Hight

May 17, 2024

5  out of  5
rating by Loretta Hight
"Just want to say, if you've lost faith I'm service and kindness, you haven't met Natalie at State Farm! Being 85 and lived after totaling my car..the service has been over the moon. My claim will be settled in a few days and all will be right with the world, because State Farm has truly been "A GOOD NEIGHBOR" Thanks to all who helped me through this calamity."
We responded:
"Your words truly warm our hearts, Loretta! We're delighted to hear about your exceptional experience with Natalie and our team at Nancy Pipinich State Farm Agent office, especially during such a challenging time. It's our goal to be there for our customers. Thank you for sharing your experience, and we're here for you when you need us! -Nancy"
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Cleda Thompson

May 15, 2024

5  out of  5
rating by Cleda Thompson
"I have been with Nancy Picinich State Farm Insurance for years and have always received the best care possible both with my personal and business accounts. I have recommended Nancy to all of my family, friends and business associates - best care ever!!!!"
We responded:
"Cleda, we think you’re the best client ever!! Thank you for your kind words and trusting us with your family and friends. "
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Matthew Alexander

May 14, 2024

5  out of  5
rating by Matthew Alexander
"This is the best State Farm agents ever. Natalie ,Matthew and Daniel they are by far the best team I ever dealt with. They are professional transparent and accurate. Especially, Natalie she is always on top of things and whenever she notices something doesn’t look right no matter what it is she always bring it to our attention and discuss it with us first before moving forward, Which makes her a huge asset to the team."
We responded:
"Hey Matthew, we thank you so much for loving on us all. You put sunshine in our day! Thank you for your business and your trust in our team."
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Doug Brierley

May 1, 2024

5  out of  5
rating by Doug Brierley
"I transferred all of my insurance to Nancy Pippin Agency about 20 years ago. We've had nothing but great service from them the entire time. I met with the agency twice this year to review our policy's and to enquire about saving more money with our car insurance. The agency was very helpful. Good people that care."
We responded:
"Thank you so much for this fabulous 5* Review. We are always thrilled when we can deliver a meaningful experience to great folks like you, Doug. Becky enjoyed her meeting with you this week. Thank you for your business and for your loyalty. "
Profile photo of Connie Grant

Connie Grant

April 26, 2024

5  out of  5
rating by Connie Grant
"I have been with State Farm for 40+ years and had just moved my policies to This office. Nancy and team are truly the most professional agents I have encountered. Nancy spent 2 hours with me, explaining a policy for my HOA I did not understand. (Not even a State Farm policy) We had her quote it and they cut the premium in half! So grateful to be able to entrust this office with all my insurance needs."
We responded:
"We are so delighted that you chose to come to the Nancy Pipinich State Farm Agency after your State Farm agent retired. Connie, we met all those years ago, and now we are reconnecting as old friends! I can’t wait to see your photos when the dahlias bloom in your garden. Thank you for trusting us with your insurance needs and allowing me to be your new State Farm Agent. "
Profile photo of Tom Greer

Tom Greer

April 26, 2024

5  out of  5
rating by Tom Greer
"We transferred our multiple polices to Nancy Pipinich's office decades ago (more than 30 years). Thankfully we have not had to submit many claims. Today when I called the general number, Nancy picked up as she recognized my name. She provided detailed information to help me with my first auto accident claim in many, many years. She also noted that a recommended coverage for towing was not included on our policy. She has, for decades, helped us add needed coverage. Her staff members are consistently kind, responsive and well informed. As a recent reviewer noted, Nancy feels more like a friend than our insurance agent."
We responded:
"It is always a joy to work with you, Tom. Thank you for trusting me and my team at the Nancy Pipinich State Farm agency with your insurance portfolio. You are one of our “quiet” customers. We do not have occasion to talk often, but we are always ready to be there when you need us. Thank you for taking the time to bless us with your kind words, 5* rating and most of all for being a friend."
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Jason Best

April 17, 2024

5  out of  5
rating by Jason Best
"Nancy and her team have been wonderful for my family for over 22 years. Everyone in the office is incredibly helpful and informative."
We responded:
"Thank you, Jason, for sharing your positive experiences with our Nancy Pipinich State Farm Agent team over the past 22 years! We enjoy working with you and helping you keep your portfolio up to date and relevant. Your long-term loyalty means so much to us. "
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Wes D

April 13, 2024

5  out of  5
rating by Wes D
"Nancy Pipinich and her team of professionals have consistently been there when we need them. I have been a customer for many years - with a variety of policies. I appreciate how this state farm agency makes me feel more like a friend or family member, not just a client. I recognize the changes in the insurance industry over the past several years have been significant; however, their commitment to going above and beyond has remained a constant. Folks, oftentimes you get what you pay for. Insurance isn't cheap but the peace of mind that Nancy and her team with their "we got you" approach, continues to prove invaluable to me feeling protected and cared about."
We responded:
"Thank you, Wes, for giving us such a heartfelt review. We feel like family as well! We, at Nancy Pipinich State Farm, strive to provide you with consistent, knowledgeable support for your insurance and financial services needs. Thank you for choosing us. We adore your wonderful family and love taking good care of you -- Nancy"
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sonya grace

March 11, 2024

5  out of  5
rating by sonya grace
"We’ve been with Pipinich State Farm over 2 decades and always pleased with their service. Very friendly personable service from REAL PEOPLE (don’t get me going on some companies’ phone trees), knowledgeable, and answers our questions. Plus, it’s reassuring to have our insurance agents close by in Bothell where we can stop in if needed."
We responded:
"Sonya, thank you so much for your 5-star review! We are glad to be your local go-to in Bothell for all things insurance. We love working with you and cherish the relationship we have with you and with your family.--Nancy"
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Chris Jorgensen

February 24, 2024

5  out of  5
rating by Chris Jorgensen
"Natalie was very helpful, kind and very much the professional!"
We responded:
"We are thrilled to hear that Natalie provided you with such helpful, kind, and professional service. Natalie is truly dedicated to ensuring our customers receive the best possible assistance, and we're delighted that her efforts were appreciated by you. Your feedback means a lot to us, and we're grateful for your trust and support. Thank you so much for your wonderful review! --Nancy"
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James Aspell

February 19, 2024

5  out of  5
rating by James Aspell
"I have been very fortunate to have had the opportunity to work with Nancy Pipinich and her team for the last 10 years. I wanted to take this opportunity before leaving the country to share my sincere appreciation for all the help and guidance Nancy and team have provide our family since we moved to WA. Nancy and team are always professional, engaging, and focused on resolving issues if and when they arise. Working with Nancy and the team made our lives so much easier and provided us the assurance that all our insurance needs were always addressed at a fair and reasonable price, with exceptional service. Thank you Nancy & team, we appreciate you!!!!! Sincerely James"
We responded:
"Thank you so very much for this wonderful five-star review. We have enjoyed collaborating with you as you built your great insurance portfolio. Ten years flies by in the wink of an eye! Thank you for being my customer and for your confidence in me and my team. We wish you safe and happy travels as you make your move. -- Nancy"
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Alicia Bowery

January 27, 2024

5  out of  5
rating by Alicia Bowery
"Natalie is AMAZING! She has been handling my account for years and honestly has gone above and beyond for me for anything I have needed! She has always been a phone call away and I couldn’t imagine myself working with any other agent! If you need an agent that is helpful and is knowledgeable Natalie is your gal!!"
We responded:
"Alicia, your kind words and 5-star review truly made our day! Natalie truly embodies the dedication and knowledge that we strive for at Nancy Pipinich State Farm. We're so glad to hear that she's been able to assist you throughout the years. Thank you for your continued support! -Nancy"
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Carol Nerby

January 23, 2024

5  out of  5
rating by Carol Nerby
"Received excellent service and their staff is extremely friendly. I highly recommend this agency for anyone looking for a personal touch. Thank you!"
We responded:
"Thank you for your kind words and for you time in reviewing our agency."
Profile photo of Jeffrey Arwood

Jeffrey Arwood

January 17, 2024

5  out of  5
rating by Jeffrey Arwood
"Working with Nancy regarding my insurance needs is like working with a friend who genuinely cares about my welfare. She listens actively to my concerns and addresses them thoroughly and offers great insight on what course to pursue when insuring my property and life. She will always have my business due to her professionalism and personal touch."
We responded:
"Thank you for your kind words and 5-star review! We're delighted that our team could provide you with the thorough and caring service that we strive for at Nancy Pipinich State Farm. We appreciate your support and look forward to continuing to serve your insurance needs with the same level service and personal touch! -Nancy"