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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Rachel S. Imper

August 20, 2025

5  out of  5
rating by Rachel S. Imper
"You cannot go wrong with the Nancy Pipinich agency. Everyone in her office puts the customer first. They are responsive and always open to answer questions. We have been with her agency for years. When we were looking for auto insurance years ago, we asked our local body shop which company was easiest to deal with. They said "State Farm," and called out Nancy Pipinich specifically. We have bundled our home and auto insurance with them, and we have found that old recommendation has paid off for us again and again. Thank you to Nancy and all! New Post: Once again, we have been impressed with the service we have received at Nancy Pipinich's office. Rebecca Brown helped us modify our insurance and has answered all of our questions well. Thank you, Becky and Nancy!"
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Mark Sparks

August 20, 2025

5  out of  5
rating by Mark Sparks
"Marco was great! Saved a ton of money, for better coverage...and got great service. A friend had told me to try State Farm after I was complaining about the steep increase in my premiums from my former insurance company. Now I advise my friends to do the same."
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Austin Cartwright

August 19, 2025

5  out of  5
rating by Austin Cartwright
"Becky made the switch of my renters insurance very easy over a phone call! She was very relatable and was able to explain the process clearly."
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Angie Johnson

August 19, 2025

5  out of  5
rating by Angie Johnson
"Marco has been AMAZING to work with. We ended up going with State Farm for our home & auto even though it was the same price as the quote from the insurance company that we had for 7 years because Marco made the process so great. Highly recommend!"
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Bob Westbrook

August 19, 2025

5  out of  5
rating by Bob Westbrook
"I recently finished a review of auto and home insurance coverage with my agent, Natalie Hamilton. It was time to make some changes to cover inflation. She explained my current coverage and we discussed changes and upgrades. She made everything clear, explaining benefits and cost. There was no pressure to upgrade. I’ve been a State Farm client for over 45 years and I look forward to working with Natalie at the Pipinich Insurance Agency again in the future."
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B Detmer

August 19, 2025

5  out of  5
rating by B Detmer
"I've been with Nancy's team for over 10 years now, they just make it that easy. There is always a real person on the other end of the phone and they have always provided professional, efficient and thorough assistance. Just spoke with Becky this morning to add my oldest child to our auto insurance and she got him on our insurance and emails out to me with some discount information in under 10 min."
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Patty Putnam

August 8, 2025

5  out of  5
rating by Patty Putnam
"I’ve been with Nancy Pipinich’ State Farm Agency for over a decade. I just got off the phone with Marco and just like all my calls to their office, my questions are addressed both professionally and efficiently. They also always give me added information I didn’t know I needed."
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Sarah Schutt

August 6, 2025

5  out of  5
rating by Sarah Schutt
"Becky took the time to get my policy finalized after closing on a busy day. It was my first time buying insurance, and I appreciate her greatly for making the process simple and laying out the next steps for me."
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Kris Olason

August 5, 2025

5  out of  5
rating by Kris Olason
"Mathew did such a great job explaining all of the options Mary had in regards to the insurance coverage of all her vehicles. We appreciated his patience and professionalism."
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Eric Joy

July 11, 2025

5  out of  5
rating by Eric Joy
"Nancy's fabulous son Jake signed me up for car insurance well over a decade ago when I worked at the YMCA and money was tight for me. They saved me over $50/month with better coverage than I had with farmers. This family is amazing, and I highly recommend giving them a chance. I have been with them for more than 10 years and they have done nothing but provide me with incredible service. They are honest, hardworking, responsive and respectful. This is a family business, and they have the highest integrity of any company I work with on a somewhat regular basis. As of this review they have 4.8 stars on google and that is no accident. For the best coverage, price and agents in the business there is nowhere else to go."
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kathy ducey

June 13, 2025

5  out of  5
rating by kathy ducey
"We have been with Nancy Pipinich for years. Always knowledgeable, professional and helpful. Her team is is great"
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J V

June 11, 2025

5  out of  5
rating by J V
"Very knowledgeable and friendly staff. Becky was happy to guide me through the various aspects of vehicle coverage and answered my myriad of questions."
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Liane Gonzalez

June 4, 2025

5  out of  5
rating by Liane Gonzalez
"Becky was amazing to work with. Took care of all my questions and concerns. Got our homes and autos covered with higher limits and saving me a ton of money annually. Very responsive and helpful. Would highly recommend."
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Neal Rollin

June 2, 2025

5  out of  5
rating by Neal Rollin
"Becky made it super easy to get my renters insurance attached to my policy, and gave me so much information to make my move across country, easier."
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Sara Larson

May 24, 2025

5  out of  5
rating by Sara Larson
"I was shopping for new insurance. Becky was accessible and easy to talk with. She was informed and she helped me with customizing my insurance plan so it would fit well with my situation. She was responsive without being annoying and very knowledgeable. Going through the process did not feel pressured, but sensible."
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David Herron

May 20, 2025

5  out of  5
rating by David Herron
"Pleasant staff, dilligent and knowledgeable with lots of options. 8 years she and staff have served us."
We responded:
"We appreciate your business and thank you for 5-star review. Everyone at the Nancy Pipinich Agency works hard to meet the needs of our customers, and we really appreciate this pat on the back from you."
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Tony Ochsner

May 8, 2025

5  out of  5
rating by Tony Ochsner
"After many years with my former insurance company, it was time for new coverages. I made a simple phone call to Nancy Pipinich - State Farm and I am so glad I did. Becky made the process simple. She answered my questions, suggested the proper coverage and had us set up in no time. If you are in the market for insurance, definitely give this great office a call!"
We responded:
"Hey Tony, it is such a pleasure to be able to help you with your insurance needs. It was exciting to hear from my old friend! Becky thanks you for your kind words and 5-star review. Welcome to the Pipinich Agency. -- Nancy"
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James Taverne

May 6, 2025

5  out of  5
rating by James Taverne
"Becky helped us set up renter, car, and life insurance. She was very knowledgeable and great to work with! This is a great place to figure out your insurance needs."
We responded:
"Becky and all of us on Pipinich Team want to thank you for the 5-Star Review. Welcome to the Pipinich Agency. We hope you feel right at home! -- Nancy"
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Mike Suarez

April 15, 2025

5  out of  5
rating by Mike Suarez
"My prior insurance carrier more than tripled my auto rates when I added my 16 year old son and a used car to our policy. I felt compelled to shop around and worked with various agents and brokers to provide me quotes. Not only was Becky Brown at State Farm the lowest quote I received, her knowledge, authenticity, reliability and professionalism were the best I experienced. It's my pleasure to bring my business to Becky and to State Farm and I encourage anyone in the process of switching insurance carriers to give them a shot to earn your business."
We responded:
"Welcome to the Nancy Pipinich State Farm Agency. Our goal is to provide you with a personalized, tailor-made insurance portfolio and it's an extra bonanza when you also get to save money too! Becky had a great big smile on her face when she read your wonderful 5-star review. Thank you. -- Nancy "
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Ahmad Zareei

April 7, 2025

5  out of  5
rating by Ahmad Zareei
"Becky has been very helpful—highly recommended. She helped us find the policy that best fits our needs and was very quick to get everything done for us."
We responded:
"Thank you for sharing your great experience with Becky. I am sure you can tell that we all love the insurance industry and how it allows us to help people manage their risks and plan for their futures. We are so happy to welcome you to the Pipinich Agency. -- Nancy"
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Felice Lineberry

April 2, 2025

5  out of  5
rating by Felice Lineberry
"Helen was such a fantastic help for me today! She was knowledgeable, friendly, and so easy to work with. Very highly recommend! :)"
We responded:
"It is always so good to hear from you, Felice. Thank you for taking time to provide your generous 5-Star review. We think you are 5-Star too! -- Nancy"
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Jillian Matlock

March 31, 2025

5  out of  5
rating by Jillian Matlock
"My husband and I switched to Nancy Pipinich for the convenience of having all of our insurance policies in one place. I originally called to get an home insurance declaration page and casually mentioned I may be switching to another carrier for car insurance due to costs. Matthew asked questions accordingly and threw out that he could get me another quote to double check. He was concerned I may not have all the information about the quote I told him. Since I was already on the phone I figured it couldn't hurt to check. THANK GOD I CALLED! He found a multicar discount had fallen off my policy in the process of changes that happened in the last few months. (Not his fault, mistakes happen.) He was patient and relatable. He explained exactly what we were paying for and why we would or would not necessarily require each item. He did not pressure me one way or another. I left the conversation satisfied with my decisions as I feel I was fully informed on all the choices I had available. I really enjoyed my experience. Will recommend 100%. Thanks Matthew for the excellent service!"
We responded:
"We love taking care of our customers and making sure that all the details are just right. Mathew makes a habit of it, so when someone takes the time to say "thank you" it puts sunshine in everyone's day at the Pipinich Agency. --Nancy"
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Jeff V

March 21, 2025

5  out of  5
rating by Jeff V
"Natalie and everyone I’ve spoken with always helpful and willing to go the extra mile to make us feel valued and part of the family.. We very much appreciate that.. thank you!"
We responded:
"Thank you for telling us about your experience with the Pipinich Agency State Farm. I know I can speak for Natalie when I say that, if you feel like you are part of the family, Jeff, it is because you are! -- Nancy"
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Jeni Pacumio

March 20, 2025

5  out of  5
rating by Jeni Pacumio
"Matthew at Nancy Pipinich's office was an absolute pleasure to work with! He kept our call professional and light hearted and switch my auto policy swiftly! Best insurance around!!"
We responded:
"Hey Jeni, there is nothing more fun that working with great people. Thanks for being one of those great people! Mathew really puts his heart into everything he does, and he is really pleased with your 5 star review. Thanks from all of us at the Pipinich Agency. -- Nancy"
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Sally Bowie

March 7, 2025

5  out of  5
rating by Sally Bowie
"My husband and I are relatively new to Seattle and therefore relatively new to State Farm Insurance, which insures both our house and our car. The former, the house, has been uneventful. The latter, however, has been the cause of great drama. In the middle of the night, just before Christmas, someone slammed into our parked car and totaled it. Nancy Pipinich and Karina Larrea could not have been more compassionate or more helpful. This was a very stressful time and their kindness and efficiency made a very depressing event survivable. We ended up with a barely used new car and then, wouldn't you know it, when the new car was parked in the YMCA parking lot, someone scraped the left fender and hi-tailed it out of there. Fortunately, a good samaritan saw what happened and left a note with the driver's license plate number. State Farm to the rescue once again ! Karina shepherded us through the claim process with, again, great compassion and efficiency. We are grateful and feel lucky to have such responsive agents on our side."
We responded:
"We hope you learn to love the Pacific Northwest, despite the rocky start. We certainly love the opportunity to work with two new wonderful people! Thank you for choosing State Farm and the Pipinich Agency. -- Nancy"